NOTE: Please read what was said about a (not ours) manufacturer of copper
sinks on the
Copper.org website.
Basically, claims were made that were misleading. They clarify to state that
the antibacterial copper must not be coated in any way (i.e. with waxes,
paints, lacquers, etc.) in order to be effective. The natural tarnishing
(weathering) of copper does not compromise their antimicrobial property.
Make sure you click on the images so you can see details!
Frequently asked Questions 1. There are so many claims made by copper sink
companies, how can I determine which is the best for me?
The answer is simple. Just look at the warranties. Our warranty is simple:
Lifetime Transferable Warranty
Rachiele Copper Sink warranty has NO disclaimers (use the sink like a sink,
not like a piece of furniture)
Money back plus $100 if you are not thrilled!
We have a much higher standard for our sinks than others on the market. Just
look through the internet and see how many copper apron sinks you see that
are NOT hammered. Hammering and dark finishes can hide significant
imperfections. First, we use only cold rolled pure 16 gauge copper. Those
using 14 gauge copper are likely using recycled annealed copper which is
significantly softer and nowhere near as strong as our 16 gauge copper. The
material we use is very expensive. Secondly, our sinks are made right here
in Orlando, Florida. Thirdly, our sinks are pre-engineered, one at a
time, to fit the specific user. Mass produced sinks have a price advantage
due to the production cost savings. Some sinks imported from Mexico and
India are made from melted down telephone wire and discarded plumbing pipe.
There is very little cost of material. These imported sinks are made by
workers making significantly less a week than our workers make an hour. Our
craftsmen are among the finest in the US. We do not claim to make
inexpensive copper sinks. We do claim to manufacture the finest copper sink
on the market. Not everyone can afford a Rachiele sink, just like not
everyone can afford a Lexus or a Jaguar. When you purchase a lower priced
car, you give up quality... the same with a copper sink. A Rachiele sink is
a lifetime sink. Think about how difficult it is to build a sink with a
right rear drain, where the bottom is pitched 1/2" to the right rear -
compared to building a sink with a relatively flat bottom with a drain in
the center.
A Rachiele sink will not look at all like the sinks found in the Home
Centers. It will always look like a custom luxury sink. Our designs are not
trendy, (we believe the hammered copper look will be a trendy fad - so will
the curved front apron sinks) Think of this. Whenever products hit the home
centers, the middle and high end buyers look for something else, something
that stands out from the crowd. Our sinks look nothing like the imports.
Most imports have radius corners and hammered finishes. When you pay a bit
more for a Rachiele sink, you are getting several things you will not
receive anywhere else:
Lifetime Transferable Warranty
Rachiele Copper sinks with NO disclaimers (use the sink like a sink, not
like a piece of furniture)
Money back plus $100 if you are not thrilled!
Custom fitted sink with rear corner drain
Self healing copper interiors
8" deep sinks, 10" deep sinks are too deep (however we will build any depth)
Exclusive Apron Front designs
Patented apron front sink design allowing for installation in existing sink
cabinet with no modification to the cabinet.
Corner rear drain allows for full size double trash pull-out under sink.
See the process of building a custom sink by Rachiele in this video.
2. What makes your copper sinks different from
the rest?
(Read what other copper sink companies say about their
sinks) Let's start with precision. You might read that many sink
manufacturers say that their sinks may vary as much as 1/2" from the ordered
size. They say that this is because the sinks are hand made. I have measured
several imported sinks and have found them up to 3/4" out of square. I grew
up in the hand made furniture business and "hand-made" was never an excuse
for size variations. Our sinks are square, true and the size you order. If
we build a sink that is more than 1/16" from any measurement, we rebuild it
and the sink ends up on our
clearance page.
We copper weld our sinks and our welding is the finest you will see. A few
years ago a gentleman, who was quite familiar with welding, looked at the
welds on our sinks and was impressed that we had a computer welder. I told
him we did all of our welding by hand. He was so insistent that it was
impossible to weld so well by hand that I had to take him to watch our
craftsmen weld before he would believe me.
Drain location: Center drains dates back to ancient Egyptian times when the
technology available would only allow a vessel to drain fully if the drain
were in the center. Folks, the United States sent a man to the moon! I think
we can move a drain to the rear corner (where it belongs) and fully evacuate
a sink. Moving the drain out of the way allows the user to place pots, pans,
trays, etc. inside the sink without covering up the drain. This is the most
important difference between our sinks and others on the market.
Overall design of our apron front sinks: Our sinks are designed to fit
cabinetry. That might sound obvious, but most are not easily installed in a
cabinet. The rear of our apron is designed to partially overlay the cabinet
face. This means that the cabinet cut-out does not have to be accurate at
all. The sink covers the cut-out. I have seen so many apron front sinks (by
others) installed with gaps between the sink and the cabinet. That will not
be the case with a Rachiele apron front sink.
FAUX is a NO: Putting a faux finish inside a copper kitchen sink is a
NO-NO! Sadly, many of our fellow copper sink manufacturers do not understand
the basic properties of copper. Copper will always turn the color of
an old penny when in use in a home (a rich caramel color). Only when copper
is outside (for over 7 years) will it begin to turn green. So, if you see a
copper sink with an interior that does not look like the color of an old
penny, watch out! Our interiors are never a uniform patina. A uniform finish
is destined to look blemished in a short amount of time. We never lacquer or
wax the interior of our sinks. The natural property of copper kills bacteria
within minutes. That is not the case if there is a lacquer, wax or any other
coating on the sink.
Lastly... American Pride. We have a vested interest in our products and our
country (Hey... my name is on the sinks!). We build our sinks here because
there is no where else on earth that can build a sink of this quality.
(Click on images to see full size view)
Just look at the bottom of our apron front sink: (Click on images) Notice
that the apron is closed on the bottom. That adds significant strength to
the apron front portion of the sink. Now look at the back side of the apron:
You will see that also is enclosed and welded to the sink body. Our apron is
designed to overlap the face frame of the cabinet. This allows for a perfect
fit every time. Here is a typical installation using a Franke stainless
steel apron front sink. Notice that there is no easy way to install this
sink and have it line up with the doors below or line up with the edge of
the cabinet. It certainly does not look custom. This is how most other apron
sinks have to be installed - not ours! By the way, notice the horrible
vertical weld on the Franke sink. We would not even sell that as a "second".
The photo has not been retouched, that quality is what Franke is selling!
Beyond that issue, the distance from the front of the farm sink to the bowl
is approximately 3". That defeats the purpose of a farm or apron sink. The
extra 1 1/2" you have to reach to get to the bowl is a back ache in the
making. I spoke to a surgeon today and he totally understood this premise.
He says heavy people cause him to reach further in surgery causing more
strain on his back.
Here is our finished product:
Our apron is 1 1/2" thick, with a right rear
drain. Don't settle for outdated sink designs. There is no way to defend
outdated designs, they just don't make any sense! (Update 10-15-09: I
finally found an intelligent reason for having a drain in the center of a
sink. If you use the sink regularly to wash your dog, a center drain will
not get in the way of the four dog paws!) There you have it - a reason for a
center drain!
Now look at the bottom of what many other imported copper apron front sinks
on the market look like: This particular sink is made of 16 gauge copper.
All of our copper sinks are made of heavy 14 gauge cold rolled copper. Most
imports use thinner annealed softer copper. Our copper is at least 8 times
stronger.
The bottom of the apron is mostly open and the back side of the apron is
open. This is a fragile apron that can be pushed in with your hand. The back
side of the apron is also open. Notice that you never see the bottom of most
sinks online - now you know why!
Please understand we do not think this is substandard quality! It is not. We
are just in a different league, just as Rolls Royce is in a different league
from Chevrolet. We understand that it is difficult to tell from photos
online why one sink is more expensive than another. We are regularly asked
to justify our higher prices. These photos should help in identifying some
significant differences. Our sinks are built to last. We back that up with a
limited lifetime transferable warranty. No other copper sink on the market
has such a warranty.
The below video illustrates a patented design that is used
when you have existing cabinetry and would like an apron front sink. This is
a perfect design if you are just replacing countertops and are keeping your
cabinetry.
3. Why is it important to make sure there is no
lead or mercury in a copper sink?
Small amounts of lead are poisonous. Lead affects the nervous system and the
damage is irreversible. Mercury is even more dangerous. Years ago, in
California, prior to the use of unleaded gas, there were tests done in yards
nearby the highways - looking for lead content. Often the homeowners were
told that their grass and dirt had to be removed due to unsafe levels of
lead. Sadly, the FDA, nor the Consumer Protection Agency has paid attention
to the lead content in copper sinks imported from other countries.
Eventually, they will. We have documentation showing 99.9% purity of our
copper with NO lead, NO mercury and NO arsenic. We keep documentation from
our copper supplier on hand that indicates the copper is 99.9% pure, with no
lead, mercury or arsenic and has been kept in a mercury free environment for
storage.
4. You mention that double bowl sinks are obsolete
and 10" deep sinks are not functional, why is that so?
First of all, the most ridiculous sink design, which still prevails in our
industry, is the center drain. The center drain dates back to ancient
Egyptian times, when the technology did not exist to fully evacuate a bowl
without a center drain. Today, we have the technology to completely drain a
sink no matter where the drain is located. So... why do sink manufacturers
still place drains in the center of a bowl? The answer is simple. The cost
of retooling is expensive and the general public has not demanded the change
yet. A center drain ruins the storage under the sink and also ruins the work
space inside the sink. It is impossible to lay a large pan or platter inside
the sink without covering the drain. So, what are the benefits to a rear
corner drain? First, the work surface inside the sink is uninterrupted. You
can place flat items inside the sink without covering the drain. Secondly,
and equally as important, the inside of the sink cabinet is not cluttered
with plumbing. With a single bowl sink and a right rear drain, you can place
a double full size pull out trash cabinet on the left side. If you think of
it, you will realize that most of the trash generated in the kitchen is
generated at or around the kitchen sink. Why spend hundreds of dollars for a
designated "trash cabinet" which takes up valuable space in your kitchen?
Professional kitchen designers find this revolutionary design opportunity
quite appealing.
Now, let's talk about double bowl sinks. Double bowl sinks were designed
prior to the invention of the dishwasher. We washed in one side and rinsed
in the other. Let me outline the most popular concern I have heard about
making the change from a double bowl sink to a single bowl sink. Most
Americans use their dishwashers for dishes, cutlery and glasses. Some, like
myself, like to wash a few dishes here and there without running the
dishwasher. The old fashioned way was to place a grid drain in the left bowl
so that dishes could be washed in the right bowl and set to dry in the left
bowl. That divider kept dirty water from getting on the cleaned items. If
you have a double bowl sink I guarantee that you have to take your large
pans, platters, cookie sheets, etc. and place them vertically inside the
right bowl. You have to spin them around to wash them and you have to spin
them around again to rinse them. It is impossible to lay them down inside
the sink. The new way, using a single bowl sink with a right rear drain, is
similar. Merely place a drying rack in the left side of the sink and wash on
the right. The sink is sloped to the right rear so the dirty water never
touches the clean dishes. Since the drain is in the right rear, there is
little chance for a misplaced dish to cover the drain and begin the
maddening unintentional filling of the sink with dirty water.
You say you occasionally fill one bowl with soapy water to soak an item and
need the second sink for other things. No problem! Tupperware to the rescue!
Just get a large Tupperware container and place it in the left side of the
sink, fill it with soapy water and you have accomplished the same thing
without a PERMANENT divider that causes more problems than it solves.
Lastly, the right rear drain allows you to work differently at your sink.
With your current double bowl sink, most of the washing and scrubbing is
done near the mid level of the sink - rarely at the bottom. This has to be
done because you can not lay your items flat in the bottom of the sink (they
don't fit!!!). With our right rear drain, large items will easily fit flat
in the bottom of your sink - allowing you to scrub pots, pans, cookie
sheets, etc, with more ease. Since the items are flat in the bottom of the
sink, you have more leverage and rinsing them is less treacherous. Think
about it... Now that we are working in the bottom of the sinks, sinks need
to be shallower. Most of our sinks are installed under 1 1/4" granite. Think
of a 10" deep sink under a 1 1/4" slab. Now you have an 11 1/4" deep sink.
If you are working in the bottom of the sink, that is too deep! We recommend
8 to 9" deep sinks for ultimate comfort. So... you diehard double bowl fans
- please reconsider. We have converted thousands of you and we hear back
from them regularly. They say they could never go back! Just in case this
epistle was not convincing enough - yes we build custom double bowl sinks
too!
5. Is a copper sink suitable for food preparation?
In short, the answer is yes! Copper actively kills bacteria on contact. It
is the most hygienic surface you could possibly have for food preparation.
Keep in mind, many homes have copper pipes for drinking water. What was not
known years ago, these pipes were actively killing bacteria in the water
lines! The following is a statement from the Copper development Association
in conjunction with the EPA. "Users must continue to follow all current
infection control and cleaning practices. Routine cleaning to remove dirt
and grime is necessary for good sanitation and to assure the effective
performance of the Antimicrobial Copper Alloy surface.
Also, Antimicrobial Copper Alloys must not be coated in any way (i.e. with
waxes, paints, lacquers, etc.) in order to be effective. The natural
tarnishing of copper alloys does not compromise their antimicrobial
property."
6. Will pots and pans dent my sink?
Denting is unlikely in our copper sinks. We use a heavy 14 gauge cold rolled
copper for our sinks. Cold rolled copper is significantly harder than
annealed copper (which can dent and bend easily). Annealing occurs by the
diffusion of atoms within a solid material, so that the material progresses
towards its equilibrium state. Heat is needed to increase the rate of
diffusion by providing the energy needed to break bonds. The movement of
atoms has the effect of redistributing and destroying the dislocations in
metals and (to a lesser extent) in ceramics. This alteration in dislocations
allows metals to deform more easily, so increases their ductility. That is
precisely why we do not use annealed copper. Our cold rolled virgin copper
is up to 8 times as strong as annealed copper. Our copper is just about as
hard to dent as a 16 gauge stainless steel sink. As an example, if I were to
send you a 6" square of our material, you would likely be unable to flex it
if you tried your hardest. If I were to send you the same size of annealed
copper, a child would be able to fold it in half. Both would be 99.9% pure
copper - the difference is that the annealed copper has been super-heated
and that changes the molecular structure of the copper and makes it much
softer. I recently discovered (watching a television show on the History
Channel) that recycled copper is rarely used for copper wiring - as it is
too expensive to purify to the standard required for copper wire. Virgin
copper is pure enough for copper wire. We use ONLY virgin copper for your
sinks. There is a massive supply of virgin copper in the US. Watch this
demonstration illustrating the strength of our copper.
7. I am a bit nervous investing in a sink that I
have not seen. Can you assure me I will be pleased?
Well, no. We can not assure that you will be pleased, however, we do
guarantee you will be more than pleased - you will be thrilled. We have been
manufacturing copper sinks for over 10 years and have offered a guarantee
that states: "If you are not thrilled with the quality of our sink, we will
buy it back, pay all shipping costs and send you a check for $100 in
consideration of your inconvenience." In the 10 years we have been offering
this guarantee, we have never been asked for a refund! Lastly, we recommend
you make your purchase with a credit card. Credit cards protect your
investment. If you have a grievance with any company where you use a credit
card, simply call the credit card company and they will begin a dispute.
Often, they will refund your money immediately until the issue is resolved.
8. What kind of warranty do you offer on your
copper sinks?
We offer a transferable lifetime warranty with NO disclaimers regarding the
use of acidic products or bleaches, etc. We have looked at some of the other
so-called lifetime warranties. They do not pay for shipping costs and there
is generally a long list of items that can not be used inside the sink. Some
actually mention that their sinks must be dried out after each use! We
firmly believe that any quality product with no moving parts should have a
lifetime transferable warranty! We could not offer this type of a warranty
on a copper sink if we did not use 14 gauge cold rolled hard copper.
9. How do I order a custom product from you?
Simply call us from 8am to 6pm EST Mon-Sat. We will discuss your needs and
develop a sink perfect for your situation. We have designed very complex
sinks by phone, confirming with detailed drawings. Once we agree on a design
and a price, we will email you with detailed drawings and a purchase
agreement. We will give you an expected ship date as well. We have been
building custom sinks for about 10 years now with a 100% track record of
thrilling our customers. See
"The Process Page"
10. You mention a self healing interior. What
exactly does that mean?
We only offer a naturally weathered patina on the interior of our copper
sinks. We do not artificially color the copper with heat, chemicals or
colored waxes. That allows the copper to heal back to it's original
coloration no matter what you do to it. That is why we are the only company
that offers copper sinks with a lifetime transferable warranty with NO
disclaimers regarding what you can and can't do inside the sink. Just to
prove that our sinks heal by themselves, I did an experiment and recorded it
with a camera for you to see for yourselves. The sink bottom shown is the
one we use in our office kitchen. It does not get nearly as much use as a
household kitchen sink, therefore the patination process will be slower in
our office than would be expected in an average home. To begin the process,
I took sandpaper and sanded through the patina on the sink. Then, I took a
very sharp knife and made as deep a scratch as I was able to make. I did
this to prove that even the deepest scratches become invisible over time and
that the patina that we apply before the sink ships to you is the same
coloration that copper will naturally weather to. Click on the images to see
the close up detail. The second photo is between two and three weeks old.
The last photo is 5 weeks old. There is no sign of the missing patina nor
the scratch.
As you can see, there really is no way to ruin the interior of our sinks
unless you try very hard!
11. What about stainless sinks? How do yours
compare?
Those who know me, are fully aware that I am a straight shooter and "tell it
like it is" no matter how politically correct it is, without much regard to
the "marketability" of my comments. I have to say that we do not build the
finest stainless sinks in the world. We simply do not have the million
dollar machinery required to make a microscopic weld as done with a computer
and laser. That being said, I have seen sinks built by these other companies
with better welding equipment that have ripples in their stainless due to
careless quality control. So... why buy a Rachiele stainless steel sink. Two
reasons: Our Millennia stainless is exclusive and helps to hide scratches
and water spots. Secondly, our designs are far superior and outweigh the
very small difference in weld quality.
12. What is the difference between wrought iron and
cast iron?
Wrought iron is traditionally smelted at a relatively low temperature in the
solid state to produce a spongy mass of metal called a bloom from which the
impurities were driven off as liquid slag by hammering, hence the term
"wrought" ie "worked" iron. Wrought iron is very pure, with a carbon content
of less than 1%, which makes it resistant to corrosion, strong in tension
and malleable.
By comparison, cast iron, is smelted at much higher temperatures in the
liquid state, and so becomes saturated with carbon from the furnace fuel, up
to about 5%. It is then poured out (ie cast) into a mould to produce blocks
traditionally known as pigs hence the name "pig iron". The high carbon
content makes cast iron very rigid in compression, but weak and brittle in
tension, even when red hot, so it cannot be forged or rolled. Wrought iron
is a much safer material for holding the weight of a countertop than is cast
iron.
13. Why are so few of your copper sinks hammered?
I strongly feel that hammered sinks became popular due to the fact that that
was the only way some of the original imported copper sinks would be
tolerated in the U.S. market. If the sinks were not hammered, the sides,
fronts and bottoms would be wavy and would not look like a quality sink.
Now, hammered copper sinks are seen in the home centers for a fraction of
what our sinks cost. Mark my words, hammered copper sinks will become dated
with regard to high end fashion very soon.
Secondly, and most importantly, the hand hammered sinks (like you see with
the imports) must be hammered
using a soft annealed copper. It is impossible to hand hammer our hard
copper and achieve the look you see on most copper sinks. Our cold rolled
copper is much stronger and will hold its shape even with the constant use
of a heavy garbage disposer.
Lastly, when you hammer a sink, you create little ponds inside the sink
which make it difficult for the water to evacuate properly. Our sinks have a
significant slope to the drain, so this is not an issue with our sinks. When
we hammer a copper sink, we recommend not hammering the bottom, as water can
sit in the (dents). We generally hammer either the apron, or the apron and
the interior sides.
Typical imported
hammered copper sink.
A Rachiele hammered copper sink
By the way... have you ever seen a penny that is that dark? When something
cuts through the lacquer on the sink above, the copper will turn the color
of our sink below. Don't you think it will look like a blemish? The penny in
the photo is a real copper penny from 1957. As you can see, our sink is a
match for naturally aged copper.
Will your copper sink pass the penny test? See the video below. (Yes, I
should have used an actor - I really need a makeover)
14. Why are most of your sinks showing zero radius
corner construction instead of radius corners?
We are able to produce either square or radius corners. We have found a
strong preference for the square corner sink. Here is some of the feedback
we have received from designers and architects as well as homeowners. A) The
square corner sink looks more like a custom sink than a radius sink. B) The
cutout in the granite looks more pleasing. C) The interior usable space at
the bottom of the sink is significantly larger with a zero radius corner
construction.
15. Isn't it difficult to clean a square corner
sink?
First of all, the transition from the bottom of our sink to the sides is not
perfectly square on the vast majority of our sinks. There is a slight
radius. Even if it was square, a sponge gets in the corners quite easily.
Keep in mind, if you have a copper sink, the copper is always actively
killing bacteria!
16. Strength: This video speaks for itself.
There is no way you can do this in a 16 gauge sink, especially if it is made
of annealed copper.
I was standing inside a customer's sink without any concern about damaging
it. Let's face it, I needed to go on a diet. Since that video, I have
actually done so!
See the videos below to see how copper compares to stainless with regard to
denting. In both cases we used our standard 16 gauge stainless and copper.
17. Right rear drain?
The best analogy I can give to illustrate the difference between a right
rear drain and a center drain is as follows. Imagine all the shoes you own
are uncomfortable. At the end of the day, your feet ache. As soon as you put
them on, there is a bit of discomfort. You, however, have never owned a pair
of really comfortable shoes. You go on day after day and the discomfort
becomes natural, it is a part of your day. The shoes, however, are in style
and they are not so uncomfortable that the pain is unbearable. One day, you
try on a new pair of shoes. Not only is there no pain, but they actually
make your feet feel so much better than they ever have. From that day
forward, you could not go back to the old shoes. Suddenly, the comparison
makes the old ones feel so much more painful.
The above analogy describes how I and countless others have felt about the
drain location difference in our sinks. I have so many emails from past
customers telling me that my description did not come close to the reality.
They tell me they could never go back to a center drain sink. The best part
for me is that these folks will be customers for life. We have been in
business almost 10 years now and we are already getting quite a bit of
repeat business. In short, you can't imagine the difference - but once you
experience it, you will be a strong advocate.
18. Can I have an apron front sink if I am only
replacing my countertops?
Only with Rachiele! We own the patent. Take a look at our video that shows
how simple it is done. We offer it in copper and stainless. We also have a
patent on a situation where you are keeping your existing countertops and
want an apron. Call us for more information.
19. When during my building or remodeling process
should I order my sink? Your
countertop fabricator is likely going to want your sink in hand before they
start any fabrication. Our custom sinks can take from 3 weeks to 6 weeks to
produce, depending on our workload. Make sure you speak with your countertop
supplier to firm up a date.
20. What if I live in California or some other
country and your hours of operation are not convenient? I ask
that you call any time. One of two things will happen. I usually answer the
phone, whether it is early in the morning or in the evening. The phones are
forwarded to my cell phone 24/7. If I do not answer, please leave a message.
I will call you back as quickly as possible. That being said, I generally go
to bed around 9 because I am up before 5am. Calls after 9pm (Eastern) will
likely be returned the following day. By the way, I do answer calls on the
weekends.
21. You show different finishes on your apron front
sinks. Can I have a custom finish. and how can I make sure I will like it
before I get it? We always speak with you to get a good
feel for what you would like your sink to look like. Secondly, we send a
photo of the apron prior to our final process to go over any adjustments you
might like. Lastly, we can also send a final photo for your approval prior
to shipping if you feel that is necessary. We are here to make sure you are
thrilled!
22. How durable are your gemstone sinks?
Our gemstone sinks are quite durable. They are non-porous. We have made
floor tiles using the same material and they have withstood traffic for over
8 years. The only gemstone that is a bit fragile is the Amber. It is much
softer than the stone sinks and can scratch. The good news is that it can be
buffed out if necessary without hurting the sink at all. In all cases, there
is no topcoat to wear off. The material is solid through and through.
23. What is a patina on copper?
Oxidation: Oxidation refers to the chemical changes that a substance
undergoes when it is exposed to the elements. Iron, for example, forms rust
when it is oxidized. When copper is oxidized, however, it forms a unique
patina layer that, in addition to the color change you can see, provides a
protective barrier that you cannot see. While oxidation leads to the
corrosion and corruption of some materials, it does not affect the stability
of copper.
24. How are your sinks shipped to us?
Click on the image for details
Our sinks are shipped via UPS ground. They are fully insured. When you order
a sink, we order a custom made wooden box specific to the size and shape of
your sink. We take great care packing your sink, and spare no expense. We
have researched to find the best packing materials available. We use two
types of foam. One is a low
density foam, placed at strategic points around the bottom of your sink. Wholesale, the
foam costs $155 a sheet. We use a harder foam in the other areas of the
sink. The wooden boxes are glued and screwed shut on all
sides except the top. The top is screwed shut and then we also use 275 pound strapping tape around the box as an added precaution. The UPS
charges alone generally cost well over $100, due to the size and weight of
the shipment. The box and other materials cost at least $75. As you can see,
when we charge you between $175 and $195 for shipping, we are just covering
our costs. Please note that all of our shipments are monitored by
Each
box we ship has a device which will indicate if the box has been mishandled.
Studies show that shippers take better care of products shipped with
monitoring devices clearly labeled on the box.
This system has been shown to significantly reduce shipping damage. Your
sink will be shipped with one or two impact monitors. If your box arrives
and the indicator shows red (meaning the box has been mishandled) accept the
delivery and note this fact in writing with the UPS driver. It is unlikely
that the sink will be damaged, but this is an indicator that alerts you that
you should check the sink carefully and call us immediately. This is just
one of the many things we do for you to insure you get the very best!
25. Are your sinks inspected before shipping?
I personally inspect every sink before it is shipped. Your sink will be
signed by me (on the bottom) showing you that I have inspected your sink. All sinks are checked for squareness,
proper drainage and finish if applicable. The photo shows us checking
to make sure a large drain board sink is perfectly flat and true prior to
packing. This is the sink shown in the above photo.
25. You
made it to the end! If you have read this far down on the
page, you deserve a medal or something like that. Whew, I sure can get
carried away with words. Anyhow... If you made it this far, I would like to
offer you a free bottle of either the copper conditioner or the stainless
steel cleaner along with an order of a sink. All you have to say when you
order is the phrase "Dino talks too much" and you will get your prize! You
can also order online and put that phrase in the comment section for your
free bottle.
74 West 2nd Street Apopka, Florida 32703 1-800-881-9044 (407-496-3596)
Fax: 1-800-538-5359