Testimonials    (if you want to see some stories and photos from our customers, go to the "Customer Stories" page near the bottom of our navigation bar on the left of every page)

Every once in a while I miss a call from a recent customer. I often wished you could hear what I hear. Generally, our customers will call me rather than email. This very kind customer (Holly) gave permission for me to play her voice mail on our site. Take a minute to listen...

Dear Dino:

I just wanted to write and tell you how much I LOVE my copper sinks. We purchased 2 sinks for our kitchen- one farmhouse style sink and one bar sink. First of all- they are absolutely gorgeous - the first thing many people notice when they come into my house. Moreover, the drain placement is genius! In my larger sink the drain is on the side rather than the middle. This makes perfect sense so that the drain is not blocked when washing pots. Furthermore, your sinks are custom made. Most farmhouse sinks are 10 inches deep. If you are taller than average, cleaning a dish in a 10 inch deep sink is hard on one's back. I was able to order an 8 inch deep sink which makes all the difference! Most importantly, I love your sinks because they are EASY to take care of (yes- I am lazy). I used to have a stainless steel sink in my kitchen and the smudge marks used to drive me crazy. I really don't do much to keep my sinks looking beautiful now- I simply rinse them out with soap and water while washing my dishes. Nothing else!!!!

Thank you!!

Jessie

" Here are a few pictures  sort thru what you think will work. I LOVE my sink......highly, highly recommend it to EVERYONE!  Nothing bothers it, if I get a light spot from food, in matter of days it goes back to the same finish. Amazing....wonderful purchase.  june k
 

Thank you so much for these wonderful sinks! The quality and craftsmanship is more than I imagined. It's very nerve racking ordering "blind" off the internet but your product exceeded what I expected. I can't wait to get the kitchen done so I can enjoy my new copper farmhouse sink. Thank you for all your help and guiding me through the process. Everything arrived well on time and there was no problem with the delivery. You make a superb product and I feel really good supporting an "American Made" company.
All the best,
Barbara, Midlothian,VA
 

Hi Dino,

The sink is truly a work of art!! Thank you so much!! The backsplash will go in on Friday, and I will email you a pic when its all done.
Thanks, Dena
 

Hi Dino,
My copper countertop is installed...thank you for working with me...I love it...very unique....I'll send pictures when everything is complete.
Your customer and friend,
Frankie

Dino,

I must have been your most difficult customer. I fought you all the way. Both my husband and I were hell bent on getting a double bowl sink, I am a bit embarrassed to say - you were right. After all the fussing, we are now one of your loyal followers. Yes Dino... a single bowl sink with a right rear drain makes so much sense! OK, I said it. Thank you, thank you, for being so insistent. (and for taking my countless phone calls) We could never have believed how wonderful your design is. We both wish you much success. You deserve it.

One more thing, please feel free to put this note on your web site. Also I want to tell your potential customers that Dino does really answer the phones on the weekends. Our plumber had a question about the disposer thingy and Dino called us back in less than 5 minutes on a Saturday afternoon.

Thank you for all of your help and the photos of our gorgeous sink before it shipped. We will send photos back once we finish the remodel project. Thinks are still hectic around here. 

Your friend "Out West",

Ann

Hi Melissa,

So funny that you wrote this yesterday because we had just opened the sink! It is beautiful and the craftsmanship is lovely.
the sink is gorgeous! Thanks for the follow up email.

Sincerely,
Beth Frasher
 

On a completely different note, I got the Vostra shower head a few weeks ago, and it's awesome. I love that it gets all of me wet at once (no cold spots), and that it feels like soft rain instead of stinging sleet.. My husband prefers the "sleet", so he put an adaptor on so it can be switched back and forth with our old shower head. I also love the ability to change it to an angle that doesn't flood my bathroom floor when I turn it on!
______Marc Olson
 

Dear Melissa,

We are finally back in Trinidad and have received the turquoise sink. It is absolutely beautiful! We love it. Thank you for a beautiful product.
Most kindly, Louise Kupka

Thanks. I will keep an eye out for him! You all have been so helpful with this process. Great customer service. Lisa Jacobs
 

Dino & Melissa,

Got the sink on Friday…Wow looks great. Got it home and WOW IT LOOKS BIG!!! Anyway, I realized it is difficult to put an under counter sink into an existing corner!!! Wow again!!! We ended up taking out one of the sidewalls and got it in the. There was about 1/4" left on both sides…ie: PERFECT FIT. I am glad that I got it Friday, as it took several days for the process. Mike Ness
 

Melissa,

We received the sink yesterday; it shipped fine and looks good (I'm sure it will look great when we get it unpacked!). I'll be sure to send a picture of the sink area when the kitchen is finished. Thank you again for such a great sink and a great experience (and please thank Dino for me, also)!

—Sam White
 

Hello Melissa,

I wanted to let you know that we received our sink yesterday. I can't tell you how pleased we are with the way it turned out! It looks incredible against the other colors in the kitchen. We now just need to get our faucet and we should be ready to have it installed.

Please tell Dino, again, how appreciative I am for all his time and information. I also appreciate his skilled employees that made this sink possible.

Hope you have a great weekend....

Edward Jabbour
 

Hi Melissa,

I'm happy to tell you that our sink arrived this morning. It's beautiful. Thanks again. We can't wait to see it installed.

Chrisma
 

This is a recent email that we thought you should read: (The person writing this asked for us to put her email on our site)

Your Name: LINDA *************

Your Email Address: **********@AOL.COM

Subject: COPPER SINKS

Message: I AM SO SORRY THAT I DID NOT KNOW ABOUT YOUR SINKS WHEN I WENT SEARCHING FOR A FARMHOUSE COPPER SINK. I PURCHASED ONE FROM *****************.. IT HAS ONLY BEEN INSTALLED ONE WEEK. I PICKED MEDIUM DARK PATINA. WELL THE WHOLE INSIDE OF THE SINK IS RUINED, COMPLETELY, IT IT SPOTTED LIKE A NEW COPPER PENNY. IT LOOKS DISGUSTING. NO ONE TOLD ME I COULD NOT USE IT LIKE A NORMAL KITCHEN SINK. IF I COULD SUE THEM I WOULD. IT COST ME A LOT OF MONEY AND NOW IT IS RUINED. I HOPE AMERICAN EXPRESS CAN HELP ME GET MY MONEY BACK. YOUR SITE IS WONDERFUL AND GIVES ALL THE FACTS, NOT LIKE ****************************. THEY DO NOT GIVE FULL DISCLOSURE ON THEIR PRODUCTS. I HAVE SILESTONE AROUND THE SINK AND DO NOT THINK I CAN REMOVE THE SINK NOW. ALSO , IT DOES NOT DRAIN PROPERLY. I HAVE WATER POOLING IN IT ALL THE TIME. I HATE IT. WISH I HAD KNOWN ABOUT YOUR COMPANY.

City and State: HAZLET, NEW JERSEY

Phone number: 732-***-****
 

Subject: testimonial

Message: I don't believe I've written one and it's so well deserved, so here it is:

I just wanted to write & mention how much I love my corner drain copper farm sink with the fire & ice apron! Becky is amazing and treated me like a friend rather than a client from the get-go. This is my second copper sink from this manufacturer and I can't say enough about it, anyone who sees it goes on & on about how positively gorgeous it is! The corner drain is a must, much more efficient than a center drain. If you are even just thinking about owning one, buy it here, you won't be sorry. I love that they have an available matching copper drain, much better than the faux. An absolutely stunning sink, I never get tired of looking at it, and it's much more comfortable to use than my old cast iron one, ask Becky about that, she'll fill you in... Andrea D. California

I cannot say enough good things about both your products and your customer service.  Our new 33" apron-front copper sink is GORGEOUS.  More importantly, though, my husband and I can't get over your incredible 48-hour turnaround time to replace the sink when UPS damaged it in shipping.  Your extraordinary efforts paid off and enabled us to get our granite countertops installed just under the wire as our installer was leaving tonight on a 2-week vacation.  The kitchen looks beautiful and the sink is absolutely the focal point when you walk in. Thank you, thank you, thank you for helping make a very difficult situation much less stressful.  Your customer focus made all the difference.  We will send you photos once the kitchen is complete. Betsy Z.
 

Yes, I received my sink and it is gorgeous!   I can't wait to install it!  When done, I will send you glorious full color digital pictures - I promise! Thanks for your time in helping me with this special project.   As a business owner/manager myself, please know that I fully realize how busy you must be, and sincerely appreciate your time and expertise.

With kindest personal regards,
Dr. Maryellen M.
 

Rick and Sherry T 's hammered copper farmhouse style sink is absolutely gorgeous and fit like a rubber glove......I have been telling everyone about it and sending them your website.  Thank you for a job well done.....Drue H.

Dino... the installers are putting in the countertops right now... the sink looks fantastic

When I am finished I'll be sure to send you some pictures... everyone loves the sink: My Sales rep, the installers loved ease of installation!!
Sales rep said he got lots of compliments while it was at the shop during countertop manufacturing.

thanks again!
 
Mark

Hello Dino

 The sink is superb, good looking and capacious.  I can wash the top pieces of our new range with ease.

 People are impressed.

 The stainless cleaner works as you claimed.

 Thank you.

 Steve

  City and State: Portland

Hi Dino,

I received my sink and I love it! It's exactly what I envisioned.
Thanks Dino,

Maria College

Dino,

I apologize for not getting back to you sooner. We received the sink last week and just wanted to tell you it's absolutely beautiful. You guys did a fabulous job, we really love it and once we get it installed we will send you a picture. Thank you again for the work, it turned out better than we could have even imagined.  Thank you very much, Mark M

Dear Dino,

I am so impressed with your attention to detail and the fact that you even answered my call on a Saturday evening! I thought I would be leaving a message. We spoke for almost an hour and you made me feel like I was not imposing on your weekend (but I am sure I was). You talk about being accessible on your web site, but all too often it is just talk. In your case, you are the real deal. I felt like I was your only customer. You took so much time to walk me through the process. I originally was quite apprehensive doing such a complicated project over the phone. Once I spoke to you, I felt so comfortable. Your suggestions were amazing and I am so glad I took your advice on the shallower sink. You caught a few errors that my contractor was about to make and we are all very appreciative.  My contractor's jaw dropped when we opened the crate. The sink was packed so well. It is very apparent you are all very proud of your work and it shows right down to the packaging. I will be a customer for life. Jean M (PS. Thank you for signing my sink - nice touch!)
 

Hi Dino and Gang!  I was cleaning out my computer and found these, oops!  Forgot to send these in, I think... I have sent you some pics, feel free to use any or all.

Both my husband and I are surprised at how much we ended up loving the look of our sink in this kitchen.  Not to mention its functionality!  It's beautiful, and we have no worries, love the antimicrobial quality!  It truly has become the center piece of our home.  We used to have a stainless steel sink at our last home.  I can't tell you how many times I looked down into that sink, disappointed at all the scratches.  This sink sure stands up to the wear and tear from our family of five. I absolutely love that it is always changing it's beauty, this self healing thing is GREAT!

I have got to say, I was a little worried about it being such a precise custom size, but you and your team were great, you have got this art mastered.  Thank you for your attention to detail, and for your customer service from beginning to end.

Now, if we can only finish the basement....

Thank you, Faryal Sterger

PS  New website is looking good!
(Click on photo for detail)

"Hey dino...i am up in illinois, we bought a sink from you back in march for our house in wisconsin...wanted to show you the pics of our kitchen..". Denise

Dino, often times in the business world we are quick to jump on people when they do something wrong or something isn't up to par but we are very slow to say thank you or express our appreciation when something is done right. I have been delinquent in sending this to you but I am reminded of the need to do so every day when I look at my beautiful sinks. I need to get some photos to you of the finished products and the kitchen install but as beautiful as I think the rest of my kitchen turned out, everyone always comments on the sinks and wants to know where I got them from. Just this morning I gave another person your information.

Thanks again for the beautiful and functional sinks. They totally make my kitchen.....and bar.......and pantry.......... George C.